Bruce Gay, PMP, helps individuals improve their project management skills, become better leaders, and achieve professional greatness. He has over two-and-a-half decades worth of experience managing large, complex programs and customer relationship across multiple industries. In his current role, Bruce manages a PMO and is responsible for operational and delivery excellence for a 100+ person R&D organization comprised of software engineers, product managers, machine learning and NLP scientists, security experts, and cloud engineers. For the past 15 years, Bruce managed product teams that incorporated UX Design and Design Thinking methodologies into their product development processes. Bruce’s public speaking experience includes presenting at both regional and international professional conferences such as PMI Global Conference (Chicago, Los Angeles, and Philadelphia) and PMI EMEA Congress in Dublin, Ireland. Bruce is an adjunct professor for Norwich University (Northfield, VT) teaching courses in a Project Management certificate program. Bruce creates and delivers educational courses and workshops that help students grow as leaders. Bruce received a Master’s in International Affairs from The George Washington University and has been a certified Project Management Professional (PMP) since 2005.